Fullerton India sends payment confirmations electronically via SMS and email.

Terms & Conditions of e-Receipts

Fullerton India employees or authorized representatives will share payment confirmations through SMS and Email for all payments received
Customers are requested to intimate Fullerton India of any change in their contact details to enable us to send payment confirmations electronically
For any service related queries, please contact our Toll Free number 18001036001 or write to us at [email protected]
What should the customer do in case he/she does not receive the SMS / Email upon making payment?

Customer should ask for physical receipt in case SMS / Email does not get triggered instantaneously to his/her registered mobile number and registered email ID OR to the alternate mobile number / email ID provided at the time of payment collection.

Can the SMS / Email be triggered to a new mobile number / email ID not registered with Fullerton India?

The payment confirmations will be sent to the registered mobile number and registered Email address as per our records. In addition, SMS / Email can also be temporarily triggered to the alternate mobile number / email ID provided at the time of payment collection.

How can one change the registered mobile number / email ID?

Customers are required to fill up a form and submit KYC documents at the branch for permanently changing their registered mobile number and / or email address.

Who should one contact in case of queries related to payment confirmation?

Customer can visit the branch OR contact the Toll Free number 18001036001 OR write to us at [email protected]

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