Policies

Fullerton India believes in idea-led policies that generate action.

Policy - Restructuring of Advances - COVID 19

Policy on EMI Moratorium/Deferment of Interest

Fair Practices Code and Guidelines

This Fair Practice Code is aimed to provide to all the stakeholders, especially customers, an effective overview of practices followed by the company with respect to the financial facilities and services offered to the customers.


Collection Amount Appropriation Policy

Any payment received (other than Foreclosure) would be appropriated in the following order of priority ...

RETURN OF SPDCS/PDCS

Any unbanked/unused cheques of the Borrower(S) as issued in favour of FICCL with regard to the loan...

Corporate Governance Policy

Corporate governance is about commitment to values and ethical business conduct. It is about how an organization is managed....


Policy Of Non Discrimination

Policy Of Non Discrimination Towards Physically And Visually Challenged Person. Loan Facilities To Physically and Visually Challenged Applicant...

Privacy Policy

At Fullerton India Credit Company Ltd. (“Fullerton India”) we are strongly committed to protect the personal and financial information...

Know Your Customer - Anti Money Laundering (KYC-AML) Guidelines


KYC Document Checklist

Code Of Practices And Procedures For Fair Disclosure Of Unpublished Price Sensitive Information (UPSI)

Whistle Blower Policy


Corporate Social Responsibility (CSR) Policy

IRDAI License

General terms and conditions as applicable to the borrowers for availing credit facility from Fullerton India for unsecured loan


General terms and conditions as applicable to the borrowers for availing credit facility from Fullerton India for two wheeler loan

General terms and conditions as applicable to the borrowers for availing Credit Facility (through ClickWrap) from Fullerton India

General terms and conditions as applicable to the borrowers for availing Line of Credit from Fullerton India


General terms and conditions as applicable to the borrowers for availing Credit Facility from Fullerton India

General terms and conditions as applicable to the borrowers for availing Credit Limit Facility from Fullerton India

General terms and conditions as applicable to the borrowers for availing Supply Chain facility from Fullerton India


General terms and conditions as applicable to the borrowers for availing Personal/Business Loan from Fullerton India

SARFAESI License

Related Party Transaction


Ombudsman Scheme for Non-Banking Financial Companies

Collections / Repossession agencies as of 31st January’2019

Collections / Repossession agencies as of 05 July’ 2019


Active collection agencies as on 05 July 2019

List of terminated agencies as on 05 July 2019

List of terminated agencies as on 13 Aug 2019


Active collection agencies as on 13 Aug 2019

Active collection agencies as on Oct 2019

List of terminated agencies as on Oct 2019


List of terminated agencies as on Nov 2019

Active collection agencies as on Nov 2019

Active collection agencies as on Dec 2019


List of terminated agencies as on Dec 2019

Interest Rate policy

Active collection agencies as on Jan 2020


List of terminated agencies as on Jan 2020

Active collection agencies as on Feb 2020

List of terminated agencies as on Feb 2020


Active collection agencies as on Mar 2020

List of terminated agencies as on Mar 2020

Remuneration Policy

The Fullerton India Remuneration Policy articulates the guiding principles for determining compensation at various levels of the Company.


Active collection agencies as on Apr 2020

List of terminated agencies as on Apr 2020

Active collection agencies as on June 2020


List of terminated agencies as on June 2020

List of digital lending platforms engaged as agents as on June 2020

Remuneration Policy FY20-21


Active collection agencies as on July 2020

List of terminated agencies as on July 2020

Active collection agencies as on September 2020


List of terminated agencies as on September 2020

Active collection agencies as on October 2020

List of terminated agencies as on October 2020