How To Check Personal Loan Status?

The time period between the application for a loan and the approval of the loan can bring a truckload of anxiety. In the application process, you made sure you that you comply with all requirements and furnish all the required paperwork. You double-checked that your CIBIL report, a summary of your credit history, is also decent in order to increase your chances of availing the loan. Now you are waiting with bated breath as you wait for the approval confirmation.

Personal Loans are often lifesavers, whether you are planning to use the funds for your higher education, for throwing a lavish wedding, for clearing out prior debts, or if it is a medical or financial emergency. No wonder you have your fingers crossed for the loan application to be approved and for the funds to be disbursed. You can now get a real-time update on your personal loan application status without having to visit the office in person by getting in touch using any of the following modes:

#1. Visit the Fullerton India Website

You can check the status of your loan application online by visiting the official website of the Fullerton India Credit Company Limited. Under the "Contact Us” section present on the top of the homepage of the website, click on the "Track Your Personal Loan Application” tab. It will lead you to the ‘Check Your Personal Loan Application Status’ tool.

You will be asked to enter your details as follows:
a. Application ID and
b. Date of Birth OR Mobile Number

Make sure these are accurate and in accordance with the application form, and that the mobile number you give is the one you registered with at Fullerton. If you’ve put in the correct details, press "Submit”. If you need to edit the details, click "Reset”, make the changes and then submit.

The current status of your loan application will be displayed on the screen.

#2. Call customer care

You can reach us at our toll free number 1800 103 6001. Keep the application and your personal details ready to have the conversation. You can choose to know your loan application status via IVR or, if you prefer the personal touch, speak with a customer care representative. You can call at any time between 9:00 AM – 7:00 PM on all days except Sundays and public holidays.

#3. Missed call

In order to appease your anxiety amid a demanding schedule, you can also choose to get in touch with Fullerton India via a missed call. Give us a missed call at 9594763763, and within 24 working hours, you will receive a call back from us.

#4. Email a query

You also have the option to get in touch with our customer care department for your queries concerning a loan you are waiting to hear back on, by sending an email at [email protected]. Mention all important details, especially your Application ID, Date of Birth and Mobile Number.

#5. Chatbot (Dia)

Fullerton India also provides you with modern ways of communication. With our chatbot DIA, you are welcome to have a superior customer experience. All your concerns about your loan application status can be addressed 24*7.

#6. Download mobile app/Login to portal (for existing customers)

If you are an existing customer, the loan application status can also be checked at Fullerton India mConnect, the official app for Fullerton India customers. Or you can login to your Fullerton account on the website, and see where you stand.

What happens in case you forget your loan application ID or aren’t able to track it? Even though the application ID is a piece of very crucial information in order to check the status of your loan, you can still message, mail or call our customer care and explain the situation to one of our representatives.

We will verify your credentials like name, father’s name, date of birth, registered mobile number and any other details present on the loan application form, and track your loan status from our end.

Whether a customer care executive gives you an update or a chatbot, you can rest assured that there is always an option to monitor the status of your loan application right from the comfort of your home.

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